{"id":10621,"date":"2024-06-23T08:05:08","date_gmt":"2024-06-23T06:05:08","guid":{"rendered":"https:\/\/mestrashop.lleset.com\/?page_id=10621"},"modified":"2024-06-26T18:17:14","modified_gmt":"2024-06-26T16:17:14","slug":"produits-sous-garantie","status":"publish","type":"page","link":"https:\/\/mestrashop.lleset.com\/fr\/service-apres-vente\/produits-sous-garantie\/","title":{"rendered":"Produits\u00a0sous garantie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10621\" class=\"elementor elementor-10621 elementor-5947\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba925b e-flex e-con-boxed e-con e-parent\" data-id=\"9ba925b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33fb235 elementor-widget elementor-widget-image\" data-id=\"33fb235\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Servicio-Tecnico-MESTRA-Talleres-Mestraitua.png\" class=\"attachment-large size-large wp-image-10449\" alt=\"\" srcset=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Servicio-Tecnico-MESTRA-Talleres-Mestraitua.png 100w, https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Servicio-Tecnico-MESTRA-Talleres-Mestraitua-50x50.png 50w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37cd4b3 elementor-widget elementor-widget-heading\" data-id=\"37cd4b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Produits <strong> sous garantie<\/strong><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9071bf2 elementor-widget elementor-widget-text-editor\" data-id=\"9071bf2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si votre produit est toujours sous garantie, veuillez suivre les instructions, remplir le formulaire ci-dessous et notre d\u00e9partement de <strong>Service Technique<\/strong> vous r\u00e9pondra dans les meilleurs d\u00e9lais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6af7f5f e-flex e-con-boxed e-con e-parent\" data-id=\"6af7f5f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f813a07 e-con-full e-flex e-con e-child\" data-id=\"f813a07\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f22f88e elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"f22f88e\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"228\" height=\"234\" src=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Embalaje.jpg\" class=\"attachment-full size-full wp-image-6338\" alt=\"\" srcset=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Embalaje.jpg 228w, https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Embalaje-50x50.jpg 50w\" sizes=\"auto, (max-width: 228px) 100vw, 228px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">L'Emballage<\/h2><p class=\"elementor-image-box-description\">Veuillez emballer le produit dans sa bo\u00eete d'origine ou, \u00e0 d\u00e9faut, dans un emballage s\u00e9curis\u00e9 qui le prot\u00e8ge correctement. Veuillez noter que la garantie ne couvre pas les dommages caus\u00e9s par un mauvais emballage.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f06988 elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"1f06988\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"249\" height=\"275\" src=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Portes.jpg\" class=\"attachment-full size-full wp-image-6339\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Le transport<\/h2><p class=\"elementor-image-box-description\">Dans chaque cas, il sera \u00e9tudi\u00e9 qui prend en charge le transport.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f5016e elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"0f5016e\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"275\" src=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Garantia.jpg\" class=\"attachment-full size-full wp-image-6340\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">La garantie<\/h2><p class=\"elementor-image-box-description\">La garantie des produits MESTRA est d'un an. Veuillez joindre une copie de la facture d'achat pour justifier la p\u00e9riode de garantie.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d628e63 elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d628e63\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"280\" src=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Garantia-de-reparacion.jpg\" class=\"attachment-full size-full wp-image-6341\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">La garantie de r\u00e9paration<\/h2><p class=\"elementor-image-box-description\">La r\u00e9paration effectu\u00e9e aura une garantie de 6 mois (sauf en cas d'utilisation abusive ou d'usure normale). La garantie de la r\u00e9paration ne couvre pas les nouveaux d\u00e9fauts qui pourraient appara\u00eetre.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7db583 elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"c7db583\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"277\" src=\"https:\/\/mestrashop.lleset.com\/wp-content\/uploads\/2024\/06\/Presupuesto.jpg\" class=\"attachment-full size-full wp-image-6342\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Le devis<\/h2><p class=\"elementor-image-box-description\">Si la panne est hors garantie, MESTRA enverra un devis de r\u00e9paration.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d444c88 e-con-full e-flex e-con e-child\" data-id=\"d444c88\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b99b1c9 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"b99b1c9\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nuevo formulario\" aria-label=\"Nuevo formulario\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"10621\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"b99b1c9\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6eb92fc elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6eb92fc\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNom de l'entrep\u00f4t, du laboratoire ou de la clinique\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6eb92fc]\" id=\"form-field-field_6eb92fc\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom de l&#039;entrep\u00f4t, du laboratoire ou de la clinique\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bb8b6ac elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bb8b6ac\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tAdresse\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bb8b6ac]\" id=\"form-field-field_bb8b6ac\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Adresse\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPersonne de contact\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Personne de contact\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0a8ed7f elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0a8ed7f\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNom de l'appareil\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_0a8ed7f]\" id=\"form-field-field_0a8ed7f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom de l&#039;appareil\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2b9293c elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2b9293c\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tR\u00e9f\u00e9rence\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2b9293c]\" id=\"form-field-field_2b9293c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"R\u00e9f\u00e9rence\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_240ea3f elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_240ea3f\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de s\u00e9rie\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_240ea3f]\" id=\"form-field-field_240ea3f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Num\u00e9ro de s\u00e9rie\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_3903e80 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3903e80\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDate d'achat\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_3903e80]\" id=\"form-field-field_3903e80\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Date d&#039;achat\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tRaison du retour \/ Description du d\u00e9faut\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"5\" placeholder=\"Raison du retour \/ Description du d\u00e9faut\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_aada4c0]\" id=\"form-field-field_aada4c0\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_3eef43f elementor-col-100\">\n\t\t\t\t\t<div style=\"font-size:13px; margin-bottom:-8px\">Veuillez joindre votre facture:<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_08d0982 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_08d0982\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tVeuillez joindre votre facture:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_08d0982]\" id=\"form-field-field_08d0982\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_da70edf elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_da70edf\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tJ'ai examin\u00e9 la note informative sur la confidentialit\u00e9.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_da70edf]\" id=\"form-field-field_da70edf\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_da70edf\">J'ai examin\u00e9 la note informative sur la confidentialit\u00e9.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_2eb3486 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2eb3486\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tJ'ai lu la politique de confidentialit\u00e9 et j'accepte les Conditions d'utilisation de ce site web.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_2eb3486]\" id=\"form-field-field_2eb3486\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_2eb3486\">J'ai lu la politique de confidentialit\u00e9 et j'accepte les Conditions d'utilisation de ce site web.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_8692208 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_8692208\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Ldkt_wpAAAAAF38-bwy4mxoFpP-lT2LB3O13UZ_\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVOYER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef814d3 e-flex e-con-boxed e-con e-parent\" data-id=\"ef814d3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8412dc e-con-full e-flex e-con e-child\" data-id=\"e8412dc\" data-element_type=\"container\" 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